Request deletion by email
To request deletion of your Kamentos account data or data received from connected social platforms, email info@tecsyintl.com with the subject "Kamentos data deletion request". Include the email address used for your Kamentos account and, if applicable, the workspace name.
Disconnect connected platforms
Workspace owners can also remove connected Facebook Pages, Instagram accounts, LinkedIn accounts, Google Business Profiles, and other integrations from the Kamentos integrations/settings area. Disconnecting an integration stops new access to that platform unless it is connected again.
What we delete
- Account profile details connected to your Kamentos workspace, where deletion is legally and operationally permitted.
- Stored access tokens and integration credentials for connected social platforms.
- Imported Page/account metadata, messages, comments, leads, media, and analytics associated with your workspace, subject to lawful retention requirements.
Timing
We review deletion requests promptly and normally complete eligible deletion within 30 days after verifying the request. We may retain limited records when required for security, legal compliance, fraud prevention, dispute resolution, or accounting.
Platform controls
You can also revoke Kamentos permissions directly from the relevant platform account, including Facebook or Instagram account settings. Revoking platform permissions prevents future access but does not automatically delete data already stored in Kamentos, so please send a deletion request if you want stored data removed.
Questions
Questions about deletion requests can be sent to info@tecsyintl.com.